HMRC acknowledge that there are various reasons why a person may consider themselves digitally excluded. For example, a person may be digitally excluded because:
However, HMRC will not accept an application for exemption from MTD for ITSA if the only reason for the application is one of the following:
Where a person has an existing exemption from MTD for VAT because they are digitally excluded, providing that the person’s circumstances have not changed, HMRC will accept that they are also exempt from MTD for ITSA.
To apply for an exemption from MTD for ITSA on the grounds of digital exclusion, a person will need to write to HMRC ahead of their MTD for ITSA start date. They must provide the following information:
An application can be made by an agent on behalf of someone who is digitally excluded.
It should be noted that if a person is unable to use digital returns themselves, for example because of age or disability, but they have an agent or someone else who can keep digital records and file digital returns on their behalf, an exemption will not be forthcoming.
The application should be sent to:
Self Assessment HM Revenue and Customs BX9 1AS
Where a person is already exempt from MTD for VAT because they are digitally excluded, they will also need to write to HMRC to apply for an exemption from MTD for ITSA, providing their National Insurance number, their VAT registration number and the reason that they are digitally excluded from submitting their VAT returns using software that is compatible with MTD for VAT.
An agent can apply for an exemption on a client’s behalf.
The following are automatically exempt from MTD for ITSA and are unable to sign up voluntarily:
Anyone in the above groups does not need to apply for an exemption as it is automatic.
02/12/2025
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