NEWS

HMRC website seeks to close tax knowledge gaps

HMRC has launched a new ‘Tax Confident’ website which it says will help people fill their tax knowledge gaps.

The tax authority says the site is designed around real-life situations, helping people to find information that is relevant to their circumstances. These include ‘tax in retirement’, ‘small businesses’ and ‘working life’.

The website also features ‘tax basics’, to help people understand the essentials and includes information about the free HMRC app and how to get further support.

HMRC says that with simple explanations, videos, and examples, Tax Confident makes it easier for people to understand tax. It also has links to GOV.UK guidance for when people are ready for more detail.

As well as the basics, current resources are aimed at pensioners, and people establishing new small businesses, who sometimes feel unsure about tax and are more likely to look for help.

Myrtle Lloyd, HMRC Chief Customer Officer and Customer Services Director General, said:

‘We know that tax can feel confusing at times, especially when you are not sure where to start. HMRC’s Tax Confident website is here to help people get to grips with the basics, covering everything from the tax essentials for new businesses to the need to knows for retirement.

‘Tax Confident is designed to help you feel informed, capable and in control when it comes to managing your tax.’

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30/03/2026